Privacy Policy
Last updated: June 30, 2026
Welcome to HermeX Travel LLC (“HermeX Travel,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
-
Full name
-
Email address
-
Phone number
-
Country of residence
-
Travel preferences
-
Passport information (only when necessary for travel bookings)
-
Date of birth (when required)
-
Emergency contact information (if applicable)
Booking Information
When requesting or booking travel services, we may collect:
-
Destination preferences
-
Travel dates
-
Number of travelers
-
Accommodation preferences
-
Flight preferences
-
Special requests
-
Budget information
Technical Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Operating system
-
Pages visited
-
Time spent on our website
-
Referral sources
2. How We Use Your Information
We use your information to:
-
Respond to inquiries.
-
Prepare travel quotations.
-
Process travel reservations.
-
Book hotels, flights, tours, cruises, transportation, and other travel services.
-
Communicate important travel updates.
-
Improve our website and services.
-
Provide customer support.
-
Comply with legal obligations.
-
Detect fraud or unauthorized activities.
3. Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary with:
-
Airlines
-
Hotels
-
Tour operators
-
Cruise lines
-
Transportation providers
-
Travel insurance companies
-
Visa processing partners
-
Payment processors
-
Government authorities when legally required
Only the information necessary to provide your requested travel services will be shared.
4. Cookies
Our website uses cookies and similar technologies to:
-
Improve website functionality.
-
Remember your preferences.
-
Analyze website traffic.
-
Enhance your browsing experience.
You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Analytics
We may use Google Analytics or similar tools to understand how visitors use our website. These services collect anonymous usage information and help us improve our website and user experience.
6. Email Communications
If you contact us or request information, we may send you:
-
Travel quotations
-
Booking confirmations
-
Travel updates
-
Customer service responses
We may also send promotional emails if you have chosen to receive them. You may unsubscribe from marketing communications at any time.
7. Data Security
We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
-
Provide our services.
-
Complete travel bookings.
-
Meet legal and accounting requirements.
-
Resolve disputes.
-
Enforce our agreements.
9. Your Rights
Depending on your location and applicable laws, you may have the right to:
-
Access your personal information.
-
Request correction of inaccurate information.
-
Request deletion of your information.
-
Restrict certain processing activities.
-
Withdraw consent where applicable.
-
Request a copy of your personal data.
To exercise these rights, please contact us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.
12. International Visitors
Because HermeX Travel serves travelers from different countries, your information may be processed or transferred across international borders when necessary to arrange travel services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
14. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
HermeX Travel LLC
Website: https://www.hermextravel.com
Email: info@hermextravel.com
Location: Nashville, Tennessee, United States